How To Order

Welcome to the Xtorso one-stop shopping guide, where we have carefully designed the entire purchasing process for you, striving to make your shopping experience smooth and enjoyable! We know that your time is valuable and we are committed to helping you navigate our website with ease. In this guide, we will take you through the entire shopping process, from browsing our wide range of sex dolls to selecting your favorite new sex doll. Relax and start your hassle-free sex doll shopping journey!
Step 1: Find Your Favorite Sex Doll

Find out your doll and customize it with the options listed when you scroll down on the doll page. We’ve set the default options, but they don’t necessarily match the options in the image. You should double-check the configurations and click “Add to Cart” at the bottom of the options page.

Step 2: Checkout & Payment

Please fill in your shopping details (your name, contact number and delivery address).

We provide the following payment methods:

Debit Card or Credit Card
PayPal
PayPal Express Visa & MasterCard (Debit Card or Credit Card)

Step 3: Order Confirmation

Once your order is placed, you will receive a confirmation email. Please review all details you have selected, including order and shipping information, to ensure everything is correct.

You will receive an email with all the order details. Please check all details and shipping information. If you would like to modify your order (customized orders only), please contact us within 12 hours.

Please note: If you do not receive our order confirmation, please check your spam folder and make sure your mailbox does not block us.

Step 4: Production

It takes 3-5 days to produce a torso sex, depending on the brand you select, exceptions may apply. If you have a special requirement, we may cut the queue for you and speed it up.

Step 5: Keep An Eye On Your Tracking Number

After your doll is shipped, we’ll send you a tracking number via email. Please use this number to monitor your delivery progress. If you want to learn more about our shipping policy, please check our Shipping Policy.

Step 6: Delivered

Be careful when unboxing and handle your doll with care. Enjoy your new doll! If you’re happy with your purchase, please leave us a five-star review. Thank you for your support!

Please note: If the outer box of the package is damaged, please take a video or photos of the shipping label and the outer box before unpacking. A video should also be taken when unpacking to prove that your doll was damaged in transit (in a rare case).